Privacy Policy
Effective Date: 21/07/2026
Smith & Co Renovations respects your privacy and is committed to protecting the personal information you provide when using our website, requesting a quote, or contacting our business.
This Privacy Policy explains how Smith & Co Renovations collects, uses, stores, and protects your personal information when you visit our website or communicate with us.
About Smith & Co Renovations
Smith & Co Renovations provides renovation, cabinetry, joinery, and carpentry services across Perth and surrounding areas.
Our services include kitchen renovations, laundry renovations, custom cabinets, wardrobes, vanities, indoor carpentry, outdoor carpentry, and practical home improvement solutions.
We are committed to providing quality workmanship, clear communication, and reliable renovation services while respecting the privacy of our customers and website visitors.
Information We Collect
When you contact Smith & Co Renovations, request a quote, or use our website, we may collect personal information including:
- Your name
- Phone number
- Email address
- Property details
- Renovation or project requirements
- Information provided through contact forms
- Any other information you choose to provide when contacting us
We may also automatically collect general information when you visit our website, including:
- Pages visited on our website
- Website usage information
- Browser type
- Device information
- Approximate location information
- Website traffic data
This information helps us understand how visitors use our website and improve our services and online experience.
How We Collect Your Information
Smith & Co Renovations may collect personal information through:
- Website contact forms
- Quote request forms
- Phone calls
- Emails
- Direct communication with our business
- Website analytics tools
We only collect information that is reasonably required to provide our services, respond to enquiries, and operate our business.
How We Use Your Information
The information we collect may be used to:
- Respond to enquiries and quote requests
- Discuss your renovation or carpentry project
- Provide requested services
- Arrange consultations or project discussions
- Communicate with you about your project
- Improve our website and customer experience
- Maintain business records
- Provide relevant information about our services
Smith & Co Renovations will only use your personal information for purposes connected to our business operations or where you have provided consent.
Sharing Your Information
Smith & Co Renovations does not sell, rent, or trade your personal information.
We may share information with trusted third-party service providers where required to operate our business, including:
- Website hosting providers
- Website maintenance providers
- Email service providers
- Analytics providers
- Other suppliers assisting with business operations
These providers are only provided with information necessary to perform their services and are expected to handle information securely.
Website Forms and Enquiries
When you submit an enquiry through our website, any information provided will be used to respond to your request and discuss your renovation, cabinetry, or carpentry requirements.
Providing your personal information is voluntary; however, we may be unable to respond to your enquiry if required details are not provided.
Cookies and Website Analytics
Our website may use cookies and analytics services to improve website performance and understand how visitors interact with our website.
Cookies and analytics data may collect information such as:
- Pages visited
- Time spent on the website
- General website activity
- Device and browser information
This information helps us improve website functionality, content, and user experience.
You can control or disable cookies through your browser settings.
Google Reviews and Testimonials
Smith & Co Renovations may display customer reviews, testimonials, or feedback collected from platforms such as Google.
Any information submitted directly through third-party platforms is handled according to the privacy policies of those platforms.
Smith & Co Renovations is not responsible for the privacy practices or policies of external websites or platforms.
Third-Party Links
Our website may contain links to third-party websites, including social media platforms or external services.
Smith & Co Renovations is not responsible for the privacy practices, security, or content of third-party websites.
We recommend reviewing the privacy policies of any external websites you visit.
Data Security
Smith & Co Renovations takes reasonable steps to protect your personal information from:
- Unauthorised access
- Misuse
- Loss
- Modification
- Unauthorised disclosure
While we take reasonable precautions to protect your information, no online transmission or electronic storage method can be guaranteed to be completely secure.
Accessing and Updating Your Information
You may request access to the personal information we hold about you or request that we update or correct your information.
To make a request, please contact Smith & Co Renovations using the details provided below.
Marketing Communications
From time to time, Smith & Co Renovations may contact customers or enquiries regarding our services where appropriate.
You can request that we stop receiving marketing communications at any time by contacting us.
Retaining Your Information
We retain personal information only for as long as necessary to provide services, maintain business records, comply with legal obligations, and resolve disputes.
When information is no longer required, reasonable steps will be taken to securely remove or dispose of it.
Changes to This Privacy Policy
Smith & Co Renovations may update this Privacy Policy from time to time to reflect changes to our business practices, website, or legal requirements.
Any updates will be published on this page with the revised effective date.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact Smith & Co Renovations:
Smith & Co Renovations
Perth, Western Australia